A richly scented candle or your money back.
Shipping, Payment, Return, and Privacy Policies
Shipping Policies
Every candle order is hand-poured after the order arrives. Your order will be poured and shipped within 4 business days of receiving it.
Shipping is $8.95 per order and free on orders of $75 or more. We use Priority Mail and DHL to ship our candles.
You must provide a street address within the United States when ordering online. Please do not use a P.O. box for your shipping address.
Payments
Payments for online orders are processed securely through Google Checkout and Paypal. You will be taken off our site to complete the transaction when you checkout.
30-day Money-back Guarantee!
Each of our scented candles is guaranteed to have a powerful, authentic scent that will fill your room with fragrance and not disappoint you.
If you are still skeptical, remember the risk is all on us. Take a full 30 days to enjoy your scented candle, and if it does not have the scent throw you expected, or if for any reason, you are not satisfied, just return your candle(s), and we'll gladly give you your money back (minus the shipping costs).
The bonus pie candle will still be yours to keep, no matter what you decide.
Privacy Policy
This is the web site of Cozy Evening Candles.
Our postal address is 14365 Old St. Hwy. 28, Pikeville, TN 37367
We can be reached via e-mail at or you can reach us by telephone at 423-618-2536.
We collect the e-mail addresses of those who communicate with us via e-mail and aggregate information on what pages consumers access or visit. We also collect and save the name, address, telephone number, and e-mail address of each customer who purchases on our site. We do not set any cookies.
If you supply us with your e-mail address and name in our opt-in form, you will receive periodic mailings from us with useful information, such as new product information, special discounts, drawing winners, etc. If you do not wish to receive such mailings, please let us know by e-mailing or writing to us at the above address or calling us at the above telephone number.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us for feedback regarding past purchases or with information regarding new products and services. If you do not wish to receive such telephone calls, please let us know by sending us an e-mail to the above address or writing to us at the above address.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check this policies page periodically.
Upon request we provide customers with access to transaction information (for example, dates on which customers made purchases and what was purchased) that we maintain about them, contact information (for example, name, address, and phone number) that we maintain about them. Consumers can access this information by e-mailing or writing to us at the above address or calling us at the above phone number.
All payments are processed securely through Paypal and Google Checkout.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
Copyright ©2008 by New Creation Designs.
